Legal
Refund Policy
Last updated: June 10, 2026
Credits are digital and delivered instantly, so all sales are final — with lawful exceptions.
What we sell
Digital credits redeemable for AI-generated brand kits.
Instant delivery
Credits land in your account immediately after successful payment.
All sales final
Because credits are digital and delivered instantly, all sales are final after purchase.
Exceptions where required by law
If applicable law in your jurisdiction grants a refund right that cannot be waived, that right applies.
Failed or duplicate charges
We'll fix billing errors and duplicate charges — contact us.
Disputes & chargebacks
Please contact us first at contact@novabrandkit.com so we can resolve issues quickly.
How to contact support
contact@novabrandkit.com — we reply within 1–2 business days.
NovaBrand · novabrandkit.com · contact@novabrandkit.com
118 Maiden Ln, Rochester, NY 14616, USA
Plain-English summary. Not legal advice.
118 Maiden Ln, Rochester, NY 14616, USA
Plain-English summary. Not legal advice.